We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy outlines the types of information we may collect from you or that you may provide (“Personal Information”) on the empoweredhomewarranty.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Empowered (“Empowered,” “we,” “us,” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User,” “you,” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control or to individuals that we do not employ or manage.
We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy outlines the types of information we may collect from you or that you may provide (“Personal Information”) on the empoweredhomewarranty.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Empowered (“Empowered,” “we,” “us,” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User,” “you,” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control or to individuals that we do not employ or manage.
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address).
We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill any forms on the Website. When required, this information may include the following:
Account details (such as user name, unique user ID, password, etc)
Contact information (such as email address, phone number, etc)
Basic personal information (such as name, country of residence, etc)
Payment information (such as credit card details, bank details, etc)
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact Empowered.
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address).
We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill any forms on the Website. When required, this information may include the following:
Account details (such as user name, unique user ID, password, etc)
Contact information (such as email address, phone number, etc)
Basic personal information (such as name, country of residence, etc)
Payment information (such as credit card details, bank details, etc)
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact Empowered.
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services provided by Empowered. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact Empowered to request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services provided by Empowered. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact Empowered to request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller, and Empowered would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website and Services. In such instances, Empowered is a data controller because we determine the purposes and means of processing Personal Information.
We act in the capacity of a data processor in situations when you submit Personal Information through the Website and Services. Empowered does not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.
In order to make the Website and Services available to you or to meet a legal obligation, Empowered may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
Create and manage user accounts
Fulfill and manage orders
Deliver products or services
Send product and service updates
Post customer testimonials
Enforce terms and conditions and policies
Respond to legal requests and prevent harm
Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world, and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations, we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, Empowered will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller, and Empowered would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website and Services. In such instances, Empowered is a data controller because we determine the purposes and means of processing Personal Information.
We act in the capacity of a data processor in situations when you submit Personal Information through the Website and Services. Empowered does not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.
In order to make the Website and Services available to you or to meet a legal obligation, Empowered may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
Create and manage user accounts
Fulfill and manage orders
Deliver products or services
Send product and service updates
Post customer testimonials
Enforce terms and conditions and
policies
Respond to legal requests and prevent harm
Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world, and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations, we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, Empowered will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
In case of Services requiring payment, you may need to provide your credit card details or other payment account information, which will be used solely for processing payments. Empowered uses third-party payment processors (“Payment Processors”) to assist in processing payment information securely.
Payment Processors adhere to the latest security standards as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. Sensitive and private data exchange occurs over an SSL secured communication channel and is encrypted and protected with digital signatures. The Website and Services of Empowered also comply with strict vulnerability standards to create a secure environment for Users. Payment data is shared with the Payment Processors only to the extent necessary for processing payments, refunding such payments, and addressing complaints and queries related to payments and refunds.
Please note that Payment Processors may collect some Personal Information from you, allowing them to process your payments (e.g., your email address, address, credit card details, and bank account number) and handle all steps in the payment process through their systems, including data collection and processing. Where necessary for processing future or recurring payments and subject to your prior consent, your financial information will be stored in encrypted form on secure servers of Empowered's Payment Processors. The use of your Personal Information by Payment Processors is governed by their respective privacy policies, which may or may not contain privacy protections as protective as Empowered's Policy. It is suggested to review their respective privacy policies.
In case of Services requiring payment, you may need to provide your credit card details or other payment account information, which will be used solely for processing payments. Empowered uses third-party payment processors (“Payment Processors”) to assist in processing payment information securely.
Payment Processors adhere to the latest security standards as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. Sensitive and private data exchange occurs over an SSL secured communication channel and is encrypted and protected with digital signatures. The Website and Services of Empowered also comply with strict vulnerability standards to create a secure environment for Users. Payment data is shared with the Payment Processors only to the extent necessary for processing payments, refunding such payments, and addressing complaints and queries related to payments and refunds.
Please note that Payment Processors may collect some Personal Information from you, allowing them to process your payments (e.g., your email address, address, credit card details, and bank account number) and handle all steps in the payment process through their systems, including data collection and processing. Where necessary for processing future or recurring payments and subject to your prior consent, your financial information will be stored in encrypted form on secure servers of Empowered's Payment Processors. The use of your Personal Information by Payment Processors is governed by their respective privacy policies, which may or may not contain privacy protections as protective as Empowered's Policy. It is suggested to review their respective privacy policies.
You can delete certain Personal Information that Empowered has about you. The specific Personal Information you can delete may change as the Website and Services evolve. However, when you delete Personal Information, Empowered may retain a copy of the unrevised Personal Information in its records for the duration necessary to comply with obligations to affiliates and partners, and for the purposes described below.
You can delete certain Personal Information that Empowered has about you. The specific Personal Information you can delete may change as the Website and Services evolve. However, when you delete Personal Information, Empowered may retain a copy of the unrevised Personal Information in its records for the duration necessary to comply with obligations to affiliates and partners, and for the purposes described below.
Depending on the requested services or as necessary to complete any transaction or provide any service you have requested, we may share your information with our trusted subsidiaries and joint venture partners, affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.
We may also disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and your Personal Information will likely be among the assets transferred.
Depending on the requested services or as necessary to complete any transaction or provide any service you have requested, we may share your information with our trusted subsidiaries and joint venture partners, affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.
We may also disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and your Personal Information will likely be among the assets transferred.
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our policy, resolve disputes, and unless a longer retention period is required or permitted by law up to a maximum of 120 months. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Our Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services. We may use cookies to collect, store, and track information for security, personalization, to operate the Website and Services, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
While certain browsers include a Do Not Track feature indicating your preference to avoid online activity tracking, it's crucial to note that tracking differs from utilizing or collecting information related to a website. Tracking involves gathering personally identifiable information from users moving across various websites over time. The communication of Do Not Track signals by browsers lacks uniformity, and as a result, the Website and Services are currently not configured to interpret or respond to such signals. Nevertheless, as outlined in more detail throughout this Policy, we conscientiously restrict our use and collection of your Personal Information. To explore further details on Do Not Track protocols for browsers and mobile devices or to discover additional choices available to you, please visit internetcookies.com
We may permit certain third-party companies to help us tailor advertising that we think may be of interest to Users and to collect and use other data about User activities on the Website. These companies, may deliver ads that might place cookies and otherwise track User behavior.
On our Website and Services, you'll find various social media features, including but not limited to Facebook and Twitter buttons, as well as Share This buttons (referred to collectively as "Social Media Features"). These features may gather details such as your IP address and the specific page you're exploring on our Website and Services. Additionally, they might use cookies to ensure the proper functioning of these Social Media Features. Whether hosted by their respective providers or directly on our Website and Services, your engagement with these Social Media Features is subject to the privacy policy of the providers involved
Feel free to subscribe to our electronic newsletters at your convenience. We prioritize the confidentiality of your email address and assure you that it won't be shared with any third parties, except as permitted in the information use and processing section. The information received via email will be handled in compliance with relevant laws and regulations. Adhering to the CAN-SPAM Act, all emails sent by us will clearly identify the sender and provide information on how to get in touch. If you wish to discontinue receiving our newsletter or marketing emails, you can easily do so by following the unsubscribe instructions in the emails or reaching out to us. Please note that essential transactional emails will continue to be delivered.
Our Website and Services may include links to external resources not owned or managed by us. It's important to note that we don't govern the privacy practices of these external resources or third parties. We recommend exercising caution when navigating away from our Website and Services and suggest reviewing the privacy statements of each respective resource that might gather Personal Information.
We ensure that the information you provide is stored on computer servers in a secure and controlled environment, safeguarded from unauthorized access, use, or disclosure. We employ reasonable administrative, technical, and physical measures to protect against unauthorized access, use, modification, and disclosure of Personal Information within our control and custody. However, it's important to note that no data transmission over the Internet or wireless network can be guaranteed.
While we are dedicated to safeguarding your Personal Information, you acknowledge that (i) the Internet has inherent security and privacy limitations beyond our control; (ii) the security, integrity, and privacy of information exchanged between you and the Website and Services cannot be guaranteed; and (iii) such information may be viewed or tampered with in transit by a third party, despite our best efforts.
As the security of Personal Information is influenced by the security of the device you use to communicate with us and the measures you take to protect your credentials, we recommend taking appropriate steps to secure this information.
In the event that we detect a compromise in the security of the Website and Services or the unauthorized disclosure of Users' Personal Information due to external activities, such as security attacks or fraud, we retain the right to take appropriate measures. These measures may include, but are not limited to, conducting an investigation, collaborating with law enforcement authorities, and providing necessary reports. If a data breach occurs, we will make reasonable efforts to inform affected individuals, especially if there is a reasonable risk of harm to the User or if notification is mandated by law. Any notifications will be posted on the Website.
We retain the right to modify this Policy or its terms concerning the Website and Services at our discretion. Changes will be reflected by updating the date at the bottom of this page, and we may also choose to notify you through the contact information you provided. Any revised Policy becomes effective immediately upon being posted unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) indicates your consent to these changes. Rest assured, we will not use your Personal Information in a manner materially different from what was initially stated without your consent.
By accessing and utilizing the Website and Services and providing your information, you confirm that you have reviewed this Policy and consent to all its terms and conditions. Your use of the Website and Services signifies your agreement to be bound by this Policy. If you do not consent to comply with the terms outlined in this Policy, you are not permitted to access or use the Website and Services.
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our policy, resolve disputes, and unless a longer retention period is required or permitted by law up to a maximum of 120 months. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Our Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services. We may use cookies to collect, store, and track information for security, personalization, to operate the Website and Services, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
While certain browsers include a Do Not Track feature indicating your preference to avoid online activity tracking, it's crucial to note that tracking differs from utilizing or collecting information related to a website. Tracking involves gathering personally identifiable information from users moving across various websites over time. The communication of Do Not Track signals by browsers lacks uniformity, and as a result, the Website and Services are currently not configured to interpret or respond to such signals. Nevertheless, as outlined in more detail throughout this Policy, we conscientiously restrict our use and collection of your Personal Information. To explore further details on Do Not Track protocols for browsers and mobile devices or to discover additional choices available to you, please visit internetcookies.com
We may permit certain third-party companies to help us tailor advertising that we think may be of interest to Users and to collect and use other data about User activities on the Website. These companies, may deliver ads that might place cookies and otherwise track User behavior.
On our Website and Services, you'll find various social media features, including but not limited to Facebook and Twitter buttons, as well as Share This buttons (referred to collectively as "Social Media Features"). These features may gather details such as your IP address and the specific page you're exploring on our Website and Services. Additionally, they might use cookies to ensure the proper functioning of these Social Media Features. Whether hosted by their respective providers or directly on our Website and Services, your engagement with these Social Media Features is subject to the privacy policy of the providers involved
Feel free to subscribe to our electronic newsletters at your convenience. We prioritize the confidentiality of your email address and assure you that it won't be shared with any third parties, except as permitted in the information use and processing section. The information received via email will be handled in compliance with relevant laws and regulations. Adhering to the CAN-SPAM Act, all emails sent by us will clearly identify the sender and provide information on how to get in touch. If you wish to discontinue receiving our newsletter or marketing emails, you can easily do so by following the unsubscribe instructions in the emails or reaching out to us. Please note that essential transactional emails will continue to be delivered.
Our Website and Services may include links to external resources not owned or managed by us. It's important to note that we don't govern the privacy practices of these external resources or third parties. We recommend exercising caution when navigating away from our Website and Services and suggest reviewing the privacy statements of each respective resource that might gather Personal Information.
We ensure that the information you provide is stored on computer servers in a secure and controlled environment, safeguarded from unauthorized access, use, or disclosure. We employ reasonable administrative, technical, and physical measures to protect against unauthorized access, use, modification, and disclosure of Personal Information within our control and custody. However, it's important to note that no data transmission over the Internet or wireless network can be guaranteed.
While we are dedicated to safeguarding your Personal Information, you acknowledge that (i) the Internet has inherent security and privacy limitations beyond our control; (ii) the security, integrity, and privacy of information exchanged between you and the Website and Services cannot be guaranteed; and (iii) such information may be viewed or tampered with in transit by a third party, despite our best efforts.
As the security of Personal Information is influenced by the security of the device you use to communicate with us and the measures you take to protect your credentials, we recommend taking appropriate steps to secure this information.
In the event that we detect a compromise in the security of the Website and Services or the unauthorized disclosure of Users' Personal Information due to external activities, such as security attacks or fraud, we retain the right to take appropriate measures. These measures may include, but are not limited to, conducting an investigation, collaborating with law enforcement authorities, and providing necessary reports. If a data breach occurs, we will make reasonable efforts to inform affected individuals, especially if there is a reasonable risk of harm to the User or if notification is mandated by law. Any notifications will be posted on the Website.
We retain the right to modify this Policy or its terms concerning the Website and Services at our discretion. Changes will be reflected by updating the date at the bottom of this page, and we may also choose to notify you through the contact information you provided. Any revised Policy becomes effective immediately upon being posted unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) indicates your consent to these changes. Rest assured, we will not use your Personal Information in a manner materially different from what was initially stated without your consent.
By accessing and utilizing the Website and Services and providing your information, you confirm that you have reviewed this Policy and consent to all its terms and conditions. Your use of the Website and Services signifies your agreement to be bound by this Policy. If you do not consent to comply with the terms outlined in this Policy, you are not permitted to access or use the Website and Services.